Mark Maun is an engineering director for the Ticketmaster platform. His teams focus on delivering self-service solutions that promote a well-oiled software factory. This includes service-templates, build pipeline tools, code repositories, coverage analysis solutions, automated testing and monitoring solutions. At Ticketmaster, Mark has transformed over 30 engineering teams from a siloed waterfall structure to a devops model advocating self-service production deployments, CI practices, TDD and business level monitoring.

Presentations

13x

Tools shaping culture

Achieving culture change in the technology enterprise can be daunting.    A top down approach can be risky as “culture shock” may cause attrition.    How can technologists change culture organically from the bottom?   Tools can do this incrementally as adoption increases and dramatically changes the way engineers engage work.    We will talk about using tools to achieve cultural change, and introducing products in the enterprise that incentivize standardization through inspiration not fiat.

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