The presentation will take place in Room 106 on Friday, March 6, 2026 - 11:30 to 11:45
AI is changing how we communicate with technology. We're moving away from old-school IVR systems and toward smart, context-aware voice conversations. This session will explore how modern AI models make natural, real-time conversations possible, automate high-volume calling workflows, and improve the customer experience—all with a human-like touch.
You'll leave with a clear understanding of the underlying technology, its current industry applications, and the practical challenges organizations face when adopting AI-driven voice systems. We'll also discuss the ethical considerations and best practices for deploying these technologies responsibly and at scale.
